Get help with DSP Pilot

What to include

The more of this you send, the faster we can fix it:

• Your station code and company name.
• Whether it happened in the web platform, the driver app, or the desktop Companion.
• What you expected to happen, and what happened instead.
• A screenshot, and the date and approximate time.

Drivers

If you use the DSP Pilot driver app at work, start with your own dispatcher or management team — your schedule, routes, scores, and coaching records are entered and controlled by the company you drive for, not by us. For a problem with the app itself — it will not open, will not sign in, or shows an error — email us at info@dsppilot.com and say which phone you use.

Account holders

Signed-in customers also have the Support Hub inside the platform, which routes your message to us with your account details already attached. Installing or troubleshooting the desktop Companion is covered step by step in the install guide.

Privacy and terms

For how we handle data, see our Privacy Policy, our Terms of Service, and our SMS Terms. To reach us about anything else, or to learn who we are, see About Us.

Mailing address